Wear, Swap, Review

  • You have up to 2 shipments every billing cycle (a month), and each shipment contains 4 or 5 items, depending on your subscription plans. Any unused shipment will not carry over.
  • Please note that you must return the current shipment to receive the next one.
  • We suggest keeping each shipment for around 10 days to make full use of your 2 shipments.
  • No laundering before or after, no purchase required.
  • Your stylist is there with you on the style journey. If you have questions or requests, contact us at any time!
Style Quiz

Before You Start

Style Quiz & Consultation


The quiz provides your stylist with important information about your measurements and preferences. 

Log in and visit your account page. Then, locate the menu on the right-hand side of the page and click on "TAKE STYLE QUIZ".


We offer a complimentary 15-minute consultation call with our personal stylists to discuss your fashion goals, occasions you need outfits for, and any specific preferences you have in mind. 

While a consultation call isn’t required for your 1st shipment, feel free to reach out whenever you're ready!

Log in and visit your account page. Look for the menu on the right-hand side of the page and click on "BOOK A CONSULTATION CALL".

1. Heart

Step 1

Heart the collection

  • Collections are curated by your stylist; think of them as a wishlist. The more clothing items you add to your wishlist, the greater the chance of receiving your desired items and getting a more suitable outfit in your next rental shipment.
  • You will receive an email from your stylist with the subject line "Your Personal Taelor.Style Collection Is Ready For You"
  • "Heart” items and leave notes to let your stylist know what you think of them. 
  • Your shipment will shipped out 48 hours after the email. For your stylist to prepare your upcoming shipment accordingly, please heart items from you collection within the 48 hour time frame.
  • Don’t worry if you didn’t get to it, we will put together your shipment based on what we already know about you!
1.1 New Arrivals


New Arrivals

  • Check out your emails! Don't miss our update of our latest collections.
  • We regularly update our stock with new collections and hand-picked selections.
  • Looking for more styles? Feel free to reach out to us for our collection list for more possibilities.
2. Wear

Step 2

Wear now, no need to wash

  • No need to wash before and after. We take care of the laundering.
  • Please note that you must return the current shipment to receive the next one. You'll receive the next shipment within 3 days after the return.
  • Enjoy your rental items for as long as you’d like. You will not be charged extra for holding on to the whole shipment for longer than your billing cycle.
  • We suggest keeping each shipment for around 10 days to make full use of your 2 shipments/month allotment.
  • If you receive items with tags on, feel free to remove tags and wear the clothes — That just means that you are the lucky guy who is the first customer who wears them!
3.1 Swap

Step 3.1

Swap for next shipment (USPS Return)

  • Your next shipment will arrive within 3 days after the return package is scanned.
  • No need to wash the items, simply place them in the bag and seal it securely with the adhesive strips.
  • We provide the return label. The mailer we use is reusable.
  • Drop off the return at any USPS location. Once it's scanned, we will start preparing your next shipment.
  • If a return is incomplete and no notice is provided, it will be treated as a purchase. Please note that you will be charged the member price for any unreturned items.
3.2 Buy

Step 3.2

Make a purchase

  • You can purchase the items in your shipment for a discounted price.
  • Log into your account to complete the purchase on the member home page. It’s all yours to keep now!
  • If a return is incomplete, with no purchase record and no notice is provided, it will be treated as a purchase. Please note that you will be charged the member price for any unreturned items.

4. Review

Step 4

Review 5, Get $5 Purchase Credit

  • Earn $5 purchase credit for every five reviews.
  • Your feedback helps our stylists and AI make the perfect selections and refine your personal style.
  • Follow the link in the Review email or via member homepage to review items.
  • If there is anything you’d like to specify regarding your upcoming shipment(s), please contact your stylist at any time.

Referral Program

GIVE 25%, GET $25!

  • Love Taelor? Share it with friends and family. Give a friend 25% off for their first month of Taelor subscription.
  • For every referral, you get $25 Taelor purchase credits.

Get Started

Frequently Asked Questions

How does Taelor work?

As a valued Taelor member, you'll enjoy a range of exclusive advantages carefully designed to cater to your fashion needs:

  • Monthly Outfit Shipments: With Taelor's monthly outfit rental plan, you'll receive 1-2 shipments per month. Each shipment will include a carefully curated selection of 5 versatile pieces (all kinds of styles of high quality shirts, sweaters, button up, jackets, polo, pants, and more) that ensure you have a diverse range of options to suit any occasion. Please note that any unused shipments or boxes can't be carried over to the following month. We encourage you to enjoy the full benefits of each month's shipment.
  • Personal Styling Service: You have access to our expert stylists for the initial styling service. They will provide you with a personalized styling consultation to understand your preferences and style goals. Moving forward, our state-of-the-art AI styling algorithm will continue to offer ongoing recommendations based on your feedback, ensuring that your style is always on point.
  • Free Shipping and Free Laundry: We offer free shipping services for both the delivery of your outfits and the hassle-free return process. You can focus on enjoying your stylish ensembles without any additional costs. We also take care of the laundry for you. Say goodbye to the hassle of sorting, washing, drying, and ironing - our laundry service has you covered.
  • Exclusive Purchase Discounts: If you come across an item that you absolutely love and want to keep, you'll have exclusive access to purchase it at up to 70% off the regular price. This allows you to enhance your wardrobe at unbeatable member-only prices.

We are thrilled to have you as a member of Taelor! Let us be your trusted companion as you elevate your wardrobe and experience a world of endless styling possibilities.

How many items do I get each month on Taelor?

We offer a range of subscription plans to suit your needs. Depending on the plan you choose, the number of items you'll receive per month may vary:

  • The "5 items per shipment, 2 shipments per month" plan: With this plan, you'll receive up to 10 items each month. This allocation allows you to explore a wide variety of styles, experiment with different looks, and effortlessly stay on top of seasonal trends.
  • The "5 items per shipment, 1 shipment per month" plan: With this plan, you'll receive 5 items every month, ensuring you have a well-rounded wardrobe that meets your style aspirations.
How do I return dirty clothes?

Just place the clothes to wash in the prepaid return bag that is included in your shipment. Once you've packed them up, you can simply drop the bag in any USPS mailbox or a nearby post office.

How often can I exchange the clothes on Taelor?

Our exchange policy allows you to refine your wardrobe throughout the monthly cycle. If you choose our:

  • "5 items per shipment, 2 shipments per month" plan: You can exchange the clothes at any time within the monthly circle. Once you return the 1st shipment, you can expect to receive the 2nd shipment in a few days. If you wish to have the 2nd shipment sent to a different address, please ensure that you update your shipping address on your account page before returning the 1st shipment.
  • "5 items per shipment, 1 shipments per month" plan: You can return the clothes at any time within the monthly circle. After you return the clothes, you’ll receive the next shipment at the beginning of the following monthly cycle.
What happens if I accidentally damage or lose an item?

Regular wear and tear is included in your plan, so minor stains and everyday use won't cause concerns. However, in the case of major damage or lost items, you will be responsible for the associated charges. We appreciate your cooperation in taking care of the items to avoid any unexpected costs.

Can I pause or cancel my subscription?

If you wish to pause or cancel your membership, please email us at hi@taelor.style with the subject line "Pause/Cancel Subscription." Please include the necessary details in your email, including the date you want to resume your membership. Our dedicated team will promptly assist you.

Your request to cancel your membership will be effective from the date we receive your email. Upon cancellation, we kindly request that you return all rented items before the end of the current billing period, as specified in your account settings. This will help avoid any additional late fees.

If we do not receive the rented items by the end of your billing period, you will be charged up to the current member's price to purchase the item plus applicable tax in accordance with our late fee policy.

Please note that our One-Time Pilot and Gifting are one-time payment plans and cannot be canceled once the purchase is made. We encourage you to carefully consider these plans before making a commitment.

At Taelor, we value your satisfaction and want to ensure that your experience with us exceeds your expectations. Should you have any questions or require further assistance regarding pausing or canceling your membership, please don't hesitate to reach out to our dedicated support team.