Taelor is a men’s clothing rental subscription with personal styling. The service has three distinct elements:

1.     Clothing Rental: You receive a curated selection of premium menswear.

2.     Subscription: For a fixed fee, your rental clothes are refreshed on an ongoing basis.

3.     Personal Styling: Your clothes are picked by a professional stylist, with AI guidance.

Here’s how the process works:

•  Sign up: You choose the membership plan that fits your needs, take a style quiz, and ‘heart’ clothes on our website to show us your preferences.
• Your stylist picks clothes: You are assigned a professional stylist, who will handpick a personalized selection of outfits based on your preferences. These are shipped to you via USPS. Shipping is covered by your subscription.
• Wear and return: You wear these clothes and, when you're ready, return them in a prepaid return package. No need for laundry as we take care of the cleaning. And there are no shipping charges both ways, as it is covered by your subscription.
• Repeat: After you return your shipment, Taelor sends you a fresh set of clothes selected by your stylist.

You stay in touch with your stylist via text message and, by providing regular feedback, ensure continuous personalization with each successive shipment.

At Taelor, personalization is key. Your dedicated stylist starts by understanding your lifestyle and preferences to outline your signature style. Your shipment is then curated by the stylist with clothes that match your specific style with inputs from our advanced AI. You continue to communicate with each other all through your Taelor journey. It's like having a personal shopper, a friend who knows you better with every shipment!

Expect a versatile mix of high-quality clothing, from crisp shirts and cozy sweaters to sharp blazers and comfortable pants. And if you like, some trendy joggers and hoodies too, giving you endless style options. Each piece is carefully selected to fit your lifestyle and make your wardrobe as unique as you.

Yes! If you want to keep the clothes you receive, simply visit our website to make a purchase (https://taelor.style/pages/my-shipments). As a valued member, you have exclusive access to purchase items at a discounted rate, with savings up to 70% off the retail price.

No. Each item arrives clean and ready to wear. After wearing the clothes, simply return them to us. No laundry required. In fact, we request that you do not wash the clothes as they are professionally cleaned at our end.

A Taelor shipment comprises 6 clothing items, but the number of items can be customized based on your need.

Our men’s clothing subscription plans are designed for flexibility. Choose between different shipment frequencies and item counts. Plus, you can always extend the period of your rental to keep your clothes longer, or upgrade your plan to get more outfits. Tailor your experience to fit your lifestyle.

Yes. You can keep selected rental items longer by using the Extend Rental feature.

To extend your rental:

1. Go to your subscriber homepage.
2. Select Extend Rental.
3. Choose the items you would like to keep longer.
4. Follow the on-screen instructions and complete checkout.

The extension fee may vary depending on the number of items you select. The current fee will be shown before checkout.

It’s easy — just place the clothes in the prepaid return bag included with your shipment, then drop it off at USPS or schedule a pickup (https://tools.usps.com/schedule-pickup-steps.htm).

It depends on your plan. 

·       Monthly plan: The standard frequency is one shipment per month, but if you return your shipment early, you have a choice to trigger your next shipment whenever you're ready (See ‘Early Unlock’ and ‘No Gap Delivery.’)

·       Quarterly Plan: You decide the schedule for 3 shipments within the quarter.

·       6-Month Plan: You decide the schedule for 6 shipments within the plan period.

Do keep in mind that unused shipments do not roll over to the next cycle and that each shipment must be returned to unlock the next.

Yes, of course. If you wish to cancel your membership, please email us at hi@taelor.style with the subject line "Cancel Subscription." Your cancellation will be actioned at the end of the current billing period.

Please keep in mind that all items must be returned to cancel  the service. If products are not returned or purchased by this date, you will continue to incur membership charges until all items are received by us.

Certainly. If you wish to pause your membership, please email us at hi@taelor.style with the subject line "Pause Subscription." Please include the necessary details in your email, including the date you want to resume your membership. Our dedicated team will promptly assist you.

Please keep in mind that all items must be returned to pause the service.