You will receive one box every 15 days, so approximately 2 boxes per month. Depending on your plan, your box may include different number of clothes.
For our Work From Home Pilot and Gifting, there are 4 shirts per box (no pants are included). Pair them with your own pants, or even just your pajama pants! Now you can be comfortable and rock your work calls!
It depends on the plan you signed up for.
For our Work From Home Pilot and Gifting, you receive 8 items per month. (4 items per box, 2 boxes per month)
Every 15 days. You'll receive a email return reminder on the 9th day from the shipment day. Please return your box no later than the 15th day from the shipment day.
If you want to purchase any items, simply keep them. We will consider them purchased and send you an invoice via email. You get the items with a member-only up-to-70% discounted price.
For our monthly subscription, you are free to cancel any time. Just go to your Account page, then Manage Subscriptions. In your membership table, simply click Cancel Membership. You'll see your Membership Status becomes Cancelled, and you won't be charged from then on.
Our One-Time Pilot and Gifting are one-time payment plans and cannot be cancelled.
If you have any other questions, feel free to email us at email@example.com.
We will send you an email with our recommended items, and you can rate them and give us your feedback. Based on your feedback, we will select four pieces of clothing for you each time.
Selections are based on the style questionnaire that you filled out when you joined, your private consultation call with your personal stylist and your feedback after wearing the pieces in each box. The more feedback you provide, the better curated your selections will be in the future!
Yes, our top-notch stylists and amazing artificial intelligence algorithms will pick the perfect clothes to make you stand out.
We suggest clothes we think you'll like based on your style quiz responses, consultation call and feedback. If you're looking to step out of your comfort zone, we also include options that we think will look great on you, so you can try on new styles!
When completing the style questionnaire and the stylist consultation call, make sure to leave accurate fit feedback. Based on the information you provide, we will select personalized items that will work for your body and preferences. As you swap more items and provide feedback, our stylists and algorithm will learn what brands and sizes work best for you!
Love something so much you want to keep it forever? Yes, you can buy it by simply keeping the clothes you want without returning them. Most items are available to buy at a members-only discount rate — up-to-70% off retail price. Items purchased are considered final sale.
Regular wear and tear is included in your plan, so no need to sweat over small stains. However, major damage or lost items aren't. In those cases, you'll be charged for the item.
No, no more shopping nor laundry! You don’t need to wash the clothes. Items arrive ready to wear. After you wear them, just send the dirty clothes back. The dry cleaning is on us!
After we get your preferences based on the stylist's recommendations, we will immediately work on your shipment and ship your box out within 1-3 business days. If we don’t get your feedback in 2 days, we will pick what we think work best for you.
Enjoy our fast shipping - your box will typically arrive in 1-3 business days.
Easy! Simply put your dirty clothes in the prepaid return bag, which is included in your box, and drop it in any USPS mailbox or post office.
Your next box will be shipped 15 days after your previous box.
Yes, our service is now open for size Medium men in the United States. Just send this page to your friends. If your friend is not wearing size Medium, he can get on our waitlist and be among the first to be notified when we launch new plans, and receive waitlist special discount!
If there are any other questions, you're welcome to email us at firstname.lastname@example.org. Thanks for sharing!