You will receive one box every 15 days, so approximately 2 boxes per month. Depending on your plan, your box may include different number of clothes.
For our Work From Home Pilot and Gifting, there are 4 shirts per box (no pants are included). Pair them with your own pants, or even just your pajama pants! Now you can be comfortable and rock your work calls!
It depends on the plan you signed up for.
For our Work From Home Pilot and Gifting, you receive 8 items per month. (4 items per box, 2 boxes per month)
You can exchange at any given time within the monthly circle. For example, if you purchase the “2 shipments per month,” you can receive up to 2 shipments per month. Your second shipment will be sent as soon as you return the first. If you want to purchase any items, simply keep them and pay on your account — you get a member-only up-to-70% discounted price. Love your first shipment too much and don’t want to swap? No problem; just remember that your shipment does not carry over to the next month.
To pause or skip the next order, go to your Account page, then click MANAGE SUBSCRIPTION. Click on your subscription number. You’ll see the option of PAUSE and SKIP NEXT ORDER on the next screen.
If you want to cancel your subscription, you can email us at email@example.com with “Cancel Subscription” in the subject line. We will cancel your account after we receive your returns.
Our One-Time Pilot and Gifting are one-time payment plans and cannot be cancelled.
We will send you an email with our recommended items, and you can rate them and give us your feedback. Based on your feedback, we will select four pieces of clothing for you each time.
Selections are based on the style questionnaire that you filled out when you joined, your private consultation call with your personal stylist and your feedback after wearing the pieces in each box. The more feedback you provide, the better curated your selections will be in the future!
Yes, our top-notch stylists and amazing artificial intelligence algorithms will pick the perfect clothes to make you stand out.
We suggest clothes we think you'll like based on your style quiz responses, consultation call and feedback. If you're looking to step out of your comfort zone, we also include options that we think will look great on you, so you can try on new styles!
When completing the style questionnaire and the stylist consultation call, make sure to leave accurate fit feedback. Based on the information you provide, we will select personalized items that will work for your body and preferences. As you swap more items and provide feedback, our stylists and algorithm will learn what brands and sizes work best for you!
Love something so much you want to keep it forever? Yes, you can buy it by simply keeping the clothes you want without returning them. Most items are available to buy at a members-only discount rate — up-to-70% off retail price. Items purchased are considered final sale.
Regular wear and tear is included in your plan, so no need to sweat over small stains. However, major damage or lost items aren't. In those cases, you'll be charged for the item.
No, no more shopping or laundry! You don’t need to wash the clothes. Items arrive clean and ready to wear. After you wear them, just send the dirty clothes back in the pre-paid return envelope, give us your feedback, and you are ready for your next shipment. The dry cleaning is on us!
As a new member, after you complete the style quiz, our top-notch AI and stylist will generate a monthly personalized recommendation collection for you, and you can heart what you love. As soon as we get your response, we will ship your clothes. If we don’t get your response in 48 hours, we will pick what we think works best for you. Your next shipment will be sent as soon as you return the first one. Of course, we will review your feedback on the previous shipment to ensure your next one is perfect.
Enjoy our fast shipping - your box will typically arrive in 1-3 business days.
Easy! Simply put your dirty clothes in the prepaid return bag, which is included in your box, and drop it in any USPS mailbox or post office.
Your next box will be shipped 15 days after your previous box.
Yes, our service is now open for size Medium men in the United States. Just send this page to your friends. If your friend is not wearing size Medium, he can get on our waitlist and be among the first to be notified when we launch new plans, and receive waitlist special discount!
If there are any other questions, you're welcome to email us at firstname.lastname@example.org. Thanks for sharing!